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General Settings

Store Settings

General settings control your store's basic information and global configuration options.

Store Details

Navigate to Settings → General to configure your store's core information:

  • Store name — Displayed in the header, emails, and browser tab. Keep it short and recognizable.
  • Store email — The primary contact email. Used as the "from" address for transactional emails and displayed on your contact page.
  • Store phone — Optional contact phone number displayed on your storefront.
  • Store description — A brief description used in meta tags and social sharing.

Business Address

Your business address is used for:

  • Shipping rate calculations (as the origin address)
  • Tax determination
  • Invoice and packing slip generation
  • Legal compliance (displayed in emails and legal pages)

Fill in all address fields: street address, city, state/province, postal code, and country.

Standards and Formats

Configure regional settings:

  • Currency — Your store's base currency. Set during creation and cannot be changed after orders are placed.
  • Timezone — Used for order timestamps, reports, and scheduled tasks. Set to your business location's timezone.
  • Weight unit — Kilograms (kg) or pounds (lb). Used for product weights and shipping calculations.

Legal Pages

Cartly allows you to configure essential legal pages:

  • Privacy Policy — Required by law in most jurisdictions
  • Terms of Service — Your store's terms and conditions
  • Refund Policy — Your return and refund rules
  • Shipping Policy — Delivery times, costs, and regions

These pages are linked in your store's footer and referenced during checkout.

Social Media

Add your social media profile URLs (Instagram, Facebook, Twitter/X, TikTok, YouTube). These are displayed as icons in your store's footer and used for Open Graph meta tags when your pages are shared on social media.

Favicon

Upload a favicon (32x32 or 16x16 PNG) that appears in the browser tab next to your store name. A recognizable favicon helps customers identify your store among their open tabs.

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