Privacy Policy.
Information we collect
We collect account data (name, email, billing address), usage data (API calls, page views), and merchant store data (products, orders, customers) that you provide or generate through the platform.
How we use it
We use your data to provide the service, process payments, send transactional notifications, improve the product, detect fraud, and comply with legal obligations. We never sell personal data.
International transfers
Data may be transferred to and processed in countries outside your jurisdiction. We rely on Standard Contractual Clauses (SCCs) approved by the European Commission for EU-to-US transfers. All subprocessors maintain adequate safeguards.
Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, data is purged within 30 days from primary storage and within 90 days from backups. Legal hold obligations may extend retention.
Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, port, or restrict processing of your personal data. EU residents can exercise GDPR rights; California residents can exercise CCPA rights. Submit requests to privacy@cartly.pro.
Children
Cartly is not directed at individuals under 16. We do not knowingly collect data from children. If we learn that we have collected personal data from a child, we will delete it promptly.
Changes
We may update this policy periodically. Material changes will be communicated via email and an in-app notice at least 30 days before they take effect. Continued use after changes constitutes acceptance.
Contact us
For privacy inquiries, contact our Data Protection Officer at privacy@cartly.pro or write to Cartly Inc., 460 Bryant St, San Francisco, CA 94107.