Contact Us

We'd love to hear from you. Whether you have a question about features, pricing, or anything else, our team is ready to help.

Email Contacts

General Inquiries: hello@cartly.pro — For general questions about Cartly and our platform
Technical Support: support@cartly.pro — For help with your store, orders, or technical issues
Sales: sales@cartly.pro — For Enterprise plan inquiries, custom pricing, and partnership opportunities
Legal: legal@cartly.pro — For legal inquiries, subpoenas, and terms-related questions
Security: security@cartly.pro — For reporting security vulnerabilities and incidents (see our Security page)
Press: press@cartly.pro — For media inquiries, press kits, and interview requests

Cartly Inc.
251 Little Falls Drive
Wilmington, DE 19808
United States

General inquiries: Within 1 business day
Technical support (Starter/Growth): Within 24 hours
Technical support (Pro): Within 4 hours, 24/7
Technical support (Enterprise): Within 1 hour, 24/7, dedicated account manager
Security reports: Acknowledged within 24 hours, initial assessment within 72 hours
Legal requests: Within 5 business days

For API documentation, integration guides, and developer support, visit our Developer Portal.

For real-time platform status and incident updates, visit our Status Page.