Acceptable Use Policy.
Overview
This Acceptable Use Policy outlines what is and is not permitted when using the Cartly platform. It applies to all merchants, their staff, and end-users. Violations may result in suspension or termination of your account without refund.
Prohibited goods
The following categories may not be sold through Cartly stores:
- Firearms, ammunition, regulated weapons
- Controlled substances and prescription drugs
- Live animals
- Counterfeit goods and trademark-infringing items
- CSAM and adult content involving minors
- Sanctioned-country goods (OFAC)
- Cryptocurrency wallets and unregistered financial products
Prohibited activities
You may not use Cartly to engage in fraud, money laundering, phishing, or any activity that violates applicable law. This includes operating pyramid schemes, facilitating illegal gambling, or selling stolen goods.
Platform abuse
Do not send spam, phish customers, scrape our pages, overload the API, or attempt to compromise platform security. We monitor for abuse and suspend offending stores without refund.
Resource usage
API rate limits are enforced per plan. Do not attempt to circumvent rate limits, create multiple accounts to increase quotas, or use the platform in ways that degrade service for other merchants. Automated bulk operations must use our official import/export tools.
Email policy
All emails sent through Cartly must comply with CAN-SPAM, GDPR, and applicable anti-spam laws. You must only email customers who have opted in, include an unsubscribe mechanism, and accurately identify the sender. Purchased email lists are prohibited.
Reporting violations
If you become aware of a violation of this policy, report it to abuse@cartly.pro. We investigate all reports and take appropriate action, which may include warnings, suspension, or permanent termination.
Consequences
Violations are handled on a case-by-case basis. First offenses may result in a warning. Serious or repeated violations will result in immediate account suspension. We reserve the right to report illegal activity to law enforcement authorities.