Terms of Service.

By creating a Cartly account or using our services, you agree to be bound by these Terms. If you're using Cartly on behalf of an organization, you represent that you have authority to bind that organization. These Terms apply to all plans — Starter, Growth, Pro, and Enterprise.

You are responsible for maintaining the confidentiality of your API keys and account credentials. You must provide accurate, current information during signup and keep it updated. Cartly is not liable for losses arising from unauthorized access to your account due to compromised credentials.

You agree not to use Cartly to sell prohibited goods (enumerated in the Acceptable Use Policy), send unsolicited bulk communications, or reverse-engineer the platform. Violations may result in immediate suspension.

Subscription fees are billed monthly or annually in advance. Transaction fees, if any, are assessed per the pricing page at the time of sign-up. All fees are non-refundable except as required by law. We may change pricing with 30 days' notice.

Your data is processed under our Data Processing Addendum and Privacy Policy. Cartly is SOC 2 Type II certified and GDPR-compliant. You retain ownership of all customer data.

The Cartly platform, including its source code, design, documentation, and trademarks, is the exclusive property of Cartly Inc. Your subscription grants a limited, non-exclusive, non-transferable license to use the platform for its intended purpose. You may not sublicense, resell, or redistribute access.

Cartly's marketplace hosts third-party applications. These apps are governed by their own terms of service. Cartly is not responsible for third-party app functionality, data handling, or uptime. Installing a third-party app constitutes acceptance of that app's terms.

Either party may terminate at any time. You may cancel your subscription from the admin panel. We may suspend or terminate your account for violations of these Terms. Upon termination, your data will be available for export for 30 days, after which it is permanently deleted.

Cartly is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the service will be uninterrupted or error-free. Our uptime commitments are governed separately by the Service Level Agreement.

To the maximum extent permitted by law, Cartly's aggregate liability for any claims arising from these Terms shall not exceed the total fees paid by you in the twelve (12) months preceding the event giving rise to the claim. Cartly shall not be liable for indirect, incidental, or consequential damages.

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Wilmington, Delaware. For EU merchants, mandatory consumer protection laws of your jurisdiction may apply.

For questions about these Terms, contact us at legal@cartly.pro or write to Cartly Inc., 460 Bryant St, San Francisco, CA 94107.