Managing Product Reviews on Your Storefront
Overview
Product reviews let customers share their experience. They build social proof, improve SEO, and help shoppers make decisions.
Showing or Hiding Reviews
- Go to Admin → Products → Reviews
- Find Show reviews on storefront and toggle it on or off
- Save — no theme editing required
Works across all Cartly themes: Vogue, TechPro, Crafter, Minimal.
Review Moderation
By default, reviews require approval before appearing on your storefront.
- Go to Admin → Products → Reviews
- Pending reviews appear in the Pending tab
- Click Approve to publish or Reject to hide
Auto-Approval
Enable Auto-approve new reviews in Reviews Settings to publish reviews immediately.
Review Display
- Average star rating, total review count
- Individual reviews with name, date, rating, text, and your replies
Reviews and SEO
Cartly adds JSON-LD structured data for reviews, enabling star ratings in Google search results.
Plan Requirements
The toggle and basic moderation are available on all plans. Full functionality (review request emails, media uploads) requires the Pro plan or the Reviews app from the App Store.
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